Hi Guys, this review is coming after 2 years of ordering from ferns & petals. The cake quality is getting degraded day by day and the only USP that the company leverage is delivering the cakes on time because there are no other established platform that gives the confidence of getting the cake delivered and on time. The cake quality is off the vision now. I recently ordered "Sweet Tiger Design Cake" against Order #44293861. The cake was fresh but the taste was pathetic and had oil in it. It was for my nephew birthday which had 50 people of gathering and with this footfall no was able to consume even a small piece of cake and it was thrown in the dustbin. Even with raising complaints there is no satisfying resolution to it. I can suggest one thing that if you want to send a cake to someone better to google the nearby bakery in that area and call them directly to order the cake (this is what i plan to do going forward now). Hope I was able to give some light here. But the platform is good for sending things other than cakes because things like chocolate hampers is something they cannot temper in quality because those are packed things and they only have to glue them to a basket.
